OBJECTIVE
As a Communications & Corporate Responsibility (CCR) team member at Amazon, I worked on improving internal and external communication systems, streamlining data reporting, and enhancing workflow processes.
METHODOLOGY USED
Data Analysis, Stakeholder Coordination, Process Improvement
TOOLS USED
Salesforce, AWS, Google Sheets, Microsoft Excel
ROLE
Project Flow & Operations Coordinator
Challenge: Lack of clear project tracking across multiple verticals
Solution: Managed cross-functional initiatives and optimized workflows using Salesforce and AWS
Challenge: Inefficiencies in communication between business and technical teams
Solution: Developed program documentation and streamlined reporting mechanisms
Achievements
Led a workflow optimization initiative that reduced inventory processing time by 20%, ensuring faster and more accurate fulfillment. By analyzing data trends and implementing a new tracking system using Google Sheets and Excel, I improved reporting accuracy, minimizing delays in shipment tracking and inventory updates.
Served as a key liaison between warehouse operations and upper management, improving communication efficiency . Facilitated real-time reporting of stock levels and logistical updates, ensuring swift resolution of bottlenecks and a 15% reduction in order discrepancies by streamlining cross-team coordination.